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0113 246 1234

Are you ready for GOV.UK One Login?

Over the next three years, the Government plans to introduce the GOV.UK One Login. 

With an investment of £305 million, this system aims to simplify how taxpayers and agents use online services. 

As part of the rollout, HM Revenue & Customs (HMRC) will be among the first Government departments to introduce the system. It will replace the Government Gateway system, which is over 20 years old. 

What is it? 

The GOV.UK One Login aims to make all online Government services available in one place. 

Instead of having separate accounts and passwords for each department, one account will allow you access to all the services you need from tax and Self-Assessment submissions to Universal Credit, student loan information, and DBS checks. 

More accessibility 

Whilst adapting to new systems can be difficult, this initiative aims to simplify the way people access Government web services. 

As part of this, the Government aims to prevent fraud and increase ‘digital inclusion’ using two-factor authentication. This includes provisions put in place to help verify the identities of those without photo ID. 

To receive security codes, you will need a suitable phone number or email address. 

If you are concerned about accessing tax systems and HMRC services using GOV.UK One Login, reach out to one of our experts. 

Will this be rolled out for agents? 

It is unknown when GOV.UK One Login will be rolled out for those using HMRC’s services on behalf of another party. 

However, this means that agents should simply continue as normal and use the Government Gateway to access tax services. 

Transitioning to One Login 

From the Spring of 2024, HMRC will begin its rollout in stages to avoid issues. 

You will be notified by HMRC, and do not need to contact them yourself. 

When they are in touch, they will provide details of when and how to create a GOV.UK One Login account. This will replace your Government Gateway and any other online accounts you have within GOV.UK. 

You will not lose access to your digital HMRC services, as Government Gateway will continue to operate until the migration is complete. 

If you are signing up for HMRC services for the first time, you will be prompted to create a GOV.UK One Login without creating a Government Gateway account first. 

If you need support and advice using HMRC’s online services, get in touch with a member of our team today. 


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